Frequently Asked Questions
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It means you are getting in on the ground floor. Because we are actively building out our localized case studies for the quarter, we are waiving the upfront technical onboarding and integration fees for our first 3 clients.
As long as you remain a client, your monthly retainer will be grandfathered in at this introductory rate and will never increase, even when our public agency pricing scales later this year.
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True business acceleration takes data and refinement.
Month 1 is dedicated to deep onboarding, technical architecture, and launching your baseline infrastructure.
Month 2 is where we gather real-world customer data, analyze response metrics, and plug conversion bottlenecks.
Month 3 is focused on scaling your highest-performing funnels for maximum inbound ROI.
We don't believe in band-aid fixes. We build permanent digital assets for your business, and that requires a foundational 90-day window to execute correctly. After the initial 3 months, your account shifts to a flexible, standard month-to-month baseline.
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Your monthly retainer covers our complete system management, optimization, and strategy. Text messages and emails sent through your automated system carry fractional, standard carrier usage fees (usually less than a penny per text/email). We set up a direct billing ledger for your account so you only pay for exactly what your business uses, keeping your overhead incredibly low.
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Once you complete our streamlined 15-minute onboarding form and grant us platform access, our standard build time is 10 to 14 business days. We build, test, and quality-assure your entire pipeline internally before flipping the switch to live production.
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The Missed-Call Responder handles it flawlessly. We can customize your account so that if someone calls at 11:00 PM, our system can instantly text back: "Hey! We just caught your call but our office is currently closed. What kind of project or service can we help you look at first thing tomorrow morning?" It still captures the lead instantly while setting healthy boundaries.
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Yes, because automation is about maximizing the value of the traffic you do get. If you only get 5 messages a week but you take 6 hours to reply to them, you are losing those clients. Sofoe Velocity ensures that even if your traffic is small, your closing rate is incredibly high because your response time drops to 2 seconds flat.